This Privacy Policy explains how FL41 Glasses collects, uses, and protects personal data when you visit this website, place an order, contact us, or interact with our services.
Who we are
FL41 Glasses is a UK-based online store. For privacy questions, please contact [email protected].
Information we collect
- Contact information such as your name and email address
- Order information such as billing and shipping details
- Payment-related information processed securely by PayPal and related payment providers
- Messages you send through our contact forms or customer service email
- Technical and usage information such as IP address, browser information, device data, and on-site activity
How we use your information
- To process orders and provide customer support
- To deliver products and order updates
- To prevent fraud and manage payment risk
- To improve website performance and shopping experience
- To measure site usage and advertising performance where consent is required
Analytics and advertising
We use Google Analytics 4 to understand how visitors use our site. We also use Google Ads remarketing tools to measure ad performance and improve our advertising. Where required, these tools should only be used after the relevant cookie consent choice has been made.
Contact forms
If you contact us using a form on this website, we use the information you provide to respond to your enquiry and support your request.
Sharing information
We may share information with service providers involved in website hosting, payments, order fulfilment, email delivery, analytics, and fraud prevention where needed to operate the store.
Data retention
We keep personal data only for as long as reasonably necessary for the purposes described above, including legal, tax, accounting, and customer service requirements.
Your rights
Depending on applicable law, you may have rights to access, correct, delete, or restrict the use of your personal data, or to object to certain processing. To make a request, contact [email protected].
Cookies
For more information about cookies and similar technologies, please see our Cookie Policy.